Income Supports
In person help is available at the two locations below for Service Canada programs.
Service Canada North Surrey
13889 104th Avenue, Surrey BC (get directions to Services Canada North Surrey)
Service Canada South Surrey
103 - 15295 Highway 10, Surrey BC (get directions to Services Canada South Surrey)
Askanadvocate.ca by SOURCES
Provides basic and clear information about income assistance, disability benefits (provincial and federal), tenancy, and other income supports. Has videos, FAQs, fact sheets, and links to other services and resources.
Learn more about Ask An Advocate by Sources.
The Benefits Finder
Online tool helps find what government benefits you are eligible for.
Learn more about the Benefits Finder.
Canada Pension Plan (CPP) & Survivor Benefits(Service Canada)
1-800-277-9914
The Canada Pension Plan (CPP) Retirement Pension provides a monthly taxable benefit to retired contributors.
Learn more about the Canada Pension Plan (CPP) & Survivor Benefits(Service Canada).
Credit Counselling Society of BC
201 - 15399 102A Avenue, Surrey BC (get directions to the Credit Counselling Society of BC)
604-527-8999
Non-profit service helping people from all walks of life manage their money and debt better. No walk-ins, call for appointment.
Learn more about the Credit Counselling Society of BC.
Debtors Anonymous
604-878-3328
A group meeting for people dealing with compulsive debt. Gather to share experiences, strengths and hopes and work to solve common problems and help others recover.
Learn more about Debtors Anonymous.
Disability Alliance BC
1450 - 605 Robson Street, Vancouver BC (get directions to the Disability Alliance BC)
604-875-0188 (Advocacy Access Line) 236-427-1108 (Disability Law Clinic)
Provides a range of services and programs for people with disabilities. Can help with apply for disability benefits and appeal if you are denied. Also offers a law clinic and a variety of workshops. Offers remote services and are slowly beginning to offer in-person assistance. Please call the advocacy access line for the most current information about office re-opening.
Learn more about the Disability Alliance BC.
Employment Insurance Regular Benefits
1-800-206-7218
Employment Insurance (EI) provides regular benefits to individuals who lose their jobs through no fault of their own (for example, due to a shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can't find a job. Always apply for EI benefits as soon as you stop working. You can apply for benefits even if you have not yet received your Record of Employment (ROE). If you delay filing your claim for benefits for more than four weeks after your last day of work, you may lose benefits.
Learn more about Employment Insurance Regular Benefits.
Employment Insurance Sickness Benefits
1-800-206-7218
Employment Insurance (EI) sickness benefits can provide you with up to 15 weeks of financial assistance if you cannot work for medical reasons. You could receive 55% of your earnings up to a maximum of $573 a week.
Learn more about Employment Insurance Sickness Benefits.
Guaranteed Income supplement (Service Canada)
1-800-277-9914
The Guaranteed Income Supplement provides additional money, on top of the Old Age Security pension, to low-income seniors living in Canada. To be eligible for the GIS benefit, must be receiving the Old Age Security pension and meet the income requirements. Service also available through Service Canada Centre's.
Learn more about the Guaranteed Income supplement (Service Canada).
Last Post Fund
1-800-465-7113
Helps pay funeral and burial expenses for qualifying service members with the Canadian Military. Also can provide grave markers.
Learn more about the Last Post Fund.
Old Age Security Pension & Survivor Allowance (Service Canada)
1-800-277-9914
The Old Age Security pension is a monthly payment available to most Canadians aged 65+. You must apply to receive benefits. The Survivor Allowance is federal income benefit for low-income seniors who are 60 to 64 and whose spouse is collecting OAS and GIS or whose spouse has died. Must also meet legal and residency requirements.
Learn more about the Old Age Security Pension & Survivor Allowance (Service Canada).
Registered Disability Savings Plan
1-800-959-8281
A registered disability savings plan (RDSP) is a savings plan to help parents and others save for the long term financial security of a person who is eligible for the disability tax credit (DTC).
Learn more about the Registered Disability Savings Plan.
Rental Assistance Program
604-433-2218
Provides eligible low-income, working families help with their rent. To qualify, families must have a gross household income of $40,000 or less, at least one dependent child, and employed at some point over the last year.
Learn more about the Rental Assistance Program.
SAFER (Shelter Aid for Elderly Renters)
604-433-2218
Helps make rents affordable for BC seniors with low to moderate incomes. Provides monthly payments to subsidize rents for eligible BC residents who are age 60 or over and who pay rent for their homes.
Learn more about the SAFER (Shelter Aid for Elderly Renters).
SOURCES Newton Resource Centre
102 - 13771 72A Avenue, Surrey BC (get directions to the SOURCES Newton Resource Centre)
778-731-9195 www.askanadvocate.ca
Wide range of supports, information and advocacy for income assistance, disability, housing and federal income assistance programs. Can also help with housing issues, including looking for housing, and with the SOURCES Rent Bank. There is also a SOURCES Pro-Bono legal clinic.
Learn more about the SOURCES Newton Resource Centre.
Looking for services not covered here?
Please ask at your local library. We are here to help.
You can also call 211 for a free, confidential, multilingual information and referral line to a full range of community, social, and government services. Available 24 hours a day, 7 days a week.
If you would like further information or if you spot a change that is needed you can contact us.
Surrey Libraries does not endorse or promote particular resources or programs, and inclusion here does not imply the Library’s endorsement.