Current Postings

Examples of Duties

• Acts as project lead for assessing, researching, identifying objectives, evaluating, implementing, and overseeing technology enhancements and new initiatives. 
• Monitors and updates project plans and provides updates to various stakeholders. 
• Develops and maintains project records, tracking systems, staff guides, reports, presentations, and related costs. 
• Generates and analyses data to identify staff and community needs and develops or recommends procedures and practices to meet these needs. 
• Collaborates with City Information Technology staff to coordinate system service offerings.
• Investigates, resolves, escalates, and responds to various requests and issues reported by internal and external clients. 
• Organizes and coordinates staff support for technology services, including User Acceptance Testing groups. 
• Develops communications for staff and coordinates communications for the public related to technology services and systems. 
• Maintains and supports a broad range of services related to the integrated library system (ILS). 
• Coordinates and/or participates in library committees and undertakes special projects as requested. 
• Facilitates training for staff.
• Performs other related duties.  

Qualifications, Knowledge and Skills

• Undergraduate degree in computer technology or related discipline from a recognized post-secondary institution, or an equivalent combination of directly related work experience, training and courses. 
• Minimum 3 years related experience in project management, preferably in IT
• Accurate keyboarding speed of 40 words per minute. 
• Valid B.C. Driver’s License with safe driving record. 
• Project Management (PMP) or certificate from an International Institute of Business Analysis (IIBA) accredited program is an asset.
• Ability to lead and execute projects and quality assurance processes with an emphasis on initiatives related to computer infrastructure and associated applications, utilizing best practices.
• Knowledge of current trends and best practices in business analysis, project management, and technology, and ability to bring forward current and emerging needs to library stakeholders.
• Knowledge of computer systems, features and functions of computers, peripheral devices, networks, and mobile devices.
• Ability to comprehend technical materials and instructions, translate them into plain language, and effectively carry out both oral and written instructions. 
• Ability to train staff in the use of computer hardware and software and IT applications. 
• Ability to diagnose and resolve issues related to hardware, software, and comprehensive technical system integration. 
• Ability to work effectively and collaboratively with colleagues, outside organizations and community partners.
• Ability to exercise discretion, problem solving, and decision-making under minimal direction. 
• Ability to work positively and professionally in a fast paced and stressful environment. 
• Excellent organizational and communication skills with a strong customer-focus orientation.
• Basic budget management skills. 
• Commitment to continuous development and growth. 
• Commitment to sustainable practices in the workplace. 

Rate of Pay

$38.91 – $39.85 per hour.

How to apply

If you are interested in this opportunity, send your cover letter and resume with the subject “IT Coordinator" to SPLEmployment@surrey.ca. The deadline is Thursday, August 7, 2025.

We thank in advance all applicants who apply and advise that only those selected for an interview will be contacted.