Current Postings
Learn about employment opportunities at Surrey Libraries.
Overview
Surrey Libraries is an innovative and award winning library system that provides a wide range of materials, programs and information services to the community. We are a growing library system, recognized for our ability to respond creatively to our active and diverse community through outreach to community groups and partnerships with agencies. In addition to our collections, progressive use of technology and a wide variety of online resources, we specialize in genealogical materials and multilingual collections in 16 languages. Our 10 branches, together with our website generated over 4.5 million visits last year, offering a wide range of publications, programs and services to people of all ages and interests.
Postings
Surrey Libraries is currently taking applications for the listed positions.
Casual Public Services Librarian
Surrey Libraries invites applications for the positions of casual Public Services Librarians to provide technology help, information services, reader’s advisory, and programming to people of all ages, and assume responsibility as the person in charge when required. This position is responsible for the planning, organizing, leading, staffing, delivering and promoting of a range of public library services, in accordance with the Library’s vision, mission, values and strategic plan. The position coordinates and provides services related to a branch, community or department, providing assistance to the branch or department manager. The position may be assigned duties with an area of responsibility such as youth, information, digital or other services. Work is performed without direct supervision and with considerable independence of judgment and action within established policy. This position reports to the Manger, Training and Public Services.
Hours of work vary and availability to work evenings, weekends and peak vacation times (spring break, summer break, winter break and the days preceding/ following statutory holidays) is required. This is an on-call casual position, working up to 35 hours per week. Applicants must be willing to travel to all 10 branches.
Start date: October 2024
Students completing their MLIS in August 2024 are encouraged to apply.
Major Responsibilities and Duties
- Acts for the Branch/Department Manager when they are absent or unavailable to coordinate, direct and represent the branch/department.
- Directs the day-to-day activities and workflow of the branch/department. Assists in the day-to-day operation of the physical facility.
- Directs, supervises and co-ordinates employees reporting to this position.
- Administers and provides a broad range of public services in the branch and in the community.
- Develops and recommends policy, methods, procedures and practices for public services.
- Participates in the recruitment and training of employees reporting to this position. Reviews employee performance on a continuing basis and prepares appraisals. Recommends and ensures work standards are met.
- Participates in the planning, promoting, leading, delivery and evaluation of branch and system initiatives, services and programs.
- Publicly represents the library in various civic activities. Engages and liaises with community organizations in and out of branch to promote library use and increase community engagement.
- Manages and maintains library collections, including online resources.
- Leads or participates in committees and special projects as requested.
- Prepares reports, service plans, budgets, presentations and other documents as requested.
- Performs other related duties.
Qualifications, Knowledge, and Skills
- Master of Library Science degree from an accredited university program or equivalent.
- Minimum one year experience working in a library environment or equivalent public service experience.
- Knowledge of current trends and best practices in public library services in areas of responsibility such as youth, information, digital or other services.
- Excellent working knowledge of computer hardware and software applications, and online resources related to the work performed.
- Thorough understanding of library services, collections, technologies and resources.
- Ability to assess community interests and needs, and to plan services accordingly.
- Excellent skills in customer service, organization, communication, public speaking, and technology.
- Ability to work effectively and collaboratively with colleagues, outside organizations and community partners.
- Ability to exercise discretion, problem solving and decision making under minimal direction.
- Demonstrated leadership competencies, including the ability to lead, coach, supervise and develop others.
- Ability to carry out job functions with flexibility, creativity, initiative, and accountability.
- Demonstrated commitment to continuous development and growth.
- Basic budget management skills.
- Ability to work positively in a fast paced and stressful environment.
- Oral fluency in another language is an asset.
- Youth Services education and/or experience is an asset.
Rate of Pay
$38.00 - $45.31 per hour
How to apply
A criminal record check, with no conviction of any offence related to the position applied for, is a condition of employment.
If you are interested in this opportunity, send your cover letter, resume, and unofficial transcript with the subject “Casual Public Services Librarian, - Your first name and last name” to SPLEmployment@surrey.ca.
The deadline is August 8, 2024.
We thank in advance all applicants who apply and advise that only those selected for testing and interviewing will be contacted.
Casual Public Services Technician
Surrey Libraries invites applications for the positions of casual Public Services Technician. The Public Services Technician performs a variety of duties related to providing exceptional customer service and programming, to maintain efficient, welcoming and inclusive library operations. This position may be assigned duties with an area of responsibility such as youth, information, digital or other services. This position reports to the Manager, Training and Public Services.
Hours of work vary and availability to work evenings, weekends and peak vacation times (spring break, summer break, Christmas break and the days preceding/following statutory holidays) is required. This is an on-call casual position, working up to 35 hours per week. Applicants must be willing to travel to all 10 branches.
Start date: October 2024
Students completing their Library Technology Diploma in August 2024 are encouraged to apply.
MLIS students who have completed core courses may be considered.
Major Responsibilities and Duties
- Answers general queries in the branch or community, assisting the public at the point of contact
- Answers information services, reader’s advisory and other inquiries
- Prepares and delivers a broad range of programming
- Assists and instructs on use of and access to library resources, equipment and technologies. Performs troubleshooting
- Engages and liaises with community organizations in and out of branch to promote library use and increase community engagement
- Deals with member queries, completes registrations and resolves issues relating to accounts, programs and events
- Maintains and updates specialized files and finding aids e.g., booklists, information sources, etc.
- Checks library materials in and out of the system, including using automated tools. Sorts, shelves and cleans library materials
- Designs and prepares a variety of visual media e.g., displays, signage, etc., and promotes library services, initiatives and merchandise
- Recommends materials for the library collection, including online resources
- Prepares reports, statistics or other documents
- Participates in collection maintenance duties, e.g. shelf reading and weeding
- Keeps library in neat and orderly condition
- Performs other related duties
Qualifications, Knowledge, and Skills
- Diploma in Library Technology from a recognized Library Technician’s program, or an equivalent combination of directly related work experience, training and courses
- Accurate keyboarding speed of 35 words per minute
- 1 to 2 years working experience providing customer service in a public service environment
- Knowledge of Library’s policies and operations
- Knowledge of library resources and collection, as related to the work performed
- Knowledge of programming techniques and materials
- Knowledge of computer hardware and software applications related to the work performed
- Ability to communicate effectively, spoken and written
- Ability to serve the public courteously and effectively and maintain good working relationships with other staff
- Ability to meet physical demands of the work including safe handling of materials
- Ability to work in a fast-paced and stressful environment
- Oral fluency in another language is an asset.
- Youth Services education and/or experience is an asset
Rate of Pay
$33.26 - $34.15 per hour
How to apply
A criminal record check, with no conviction of any offence related to the position applied for, is a condition of employment.
If you are interested in this opportunity, send your cover letter, resume, and unofficial transcript with the subject “Casual Public Services Technician, - Your first name and last name” to SPLEmployment@surrey.ca.
The deadline is August 8, 2024.
We thank in advance all applicants who apply and advise that only those selected for testing or interviewing will be contacted.
We are an organization that highly values its staff, and are committed to working as a team towards realizing the vision and mission of Surrey Libraries.
To learn more about the City of Surrey, where ‘the Future Lives Here’, please visit www.surrey.ca
Surrey Libraries Administration Office, 10350 University Drive, Surrey, BC V3T 4B8