Fees

Pay for library fees in person, online from your library account or in the Surrey Libraries app. Fees are under “My Borrowing” in your online account. Contact your branch if you need help.

• Remember to note the due date. 
• Renew if you need more time.  
• Return materials on time so others can enjoy them too. 
• Extremely late materials will be considered lost.
• Replacement charges plus processing fees apply on items not returned 38 days past the due date.
• Processing fees apply to Adult and Junior lost items.
• If a lost item is returned in good condition, the replacement charge will be removed.

Notes:

• You cannot borrow materials if you have $20 or more owing in fees.
• If you have existing charges and are experiencing financial hardship, please talk to branch staff to discuss your options. 
• Cards are updated annually. Outstanding charges must be paid at that time. Outstanding charges must also be paid on expired cards before can be renewed. 
• Parents & guardians are responsible for fees and charges on their child’s account (ages 0-18). 
• Some Library brochures may include outdated information about overdue fines. 
• Materials borrowed from other libraries (interlibrary loans) are subject to fees charged from those libraries. 

Charges For Lost or Damaged Materials

The fee for a lost or damaged item is the price listed in the Library record. The Library does not accept replacement copies for lost or damaged materials. Soaking wet or moldy items are considered damaged. In addition to the item replacement cost, a processing fee is charged on all lost or damaged items.