Online catalogue and accounts (BiblioCommons) may be unavailable on Sunday, April 28 between 5AM – 7AM due to scheduled maintenance. Other online services will be unaffected, including our classic catalogue. Thank you for your patience.
Residential Tenancy Office
400 - 5021 Kingsway, Burnaby BC (get directions to the Residential Tenancy Office)
604-660-1020
The Residential Tenancy Branch provides landlords and tenants with information and dispute resolution services. The best place to start if you are dealing with a tenancy issue.
Learn more about the Residential Tenancy Office.
Tenant Resource & Advisory Centre
604-255-0546
TRAC educates individuals and community organizations about Residential Tenancy Law, promotes tenants’ legal rights and affordable housing in BC. Provides videos & publications in 21 languages. Info Line/Tenant Hotline 1-800-665-1185. Available 1pm-5pm Mon, Tues, Thurs, Fri; available 5:30pm-8:30pm on Wed.
Learn more about the Tenant Resource & Advisory Centre.